Bring Your Own Device
While customers are free to use their own routers, Kaniksu strongly encourages customers to use one supplied by us, to ensure full compatibility and a better overall experience. If you do opt to use your own, please remember the following-
- When using a Kaniksu supplied router, many support related issues can be resolved over the phone, no onsite visit required, and a quicker resolution time.
- Internet support typically stops at the radio outside the house.
- Kaniksu would be unable to offer assistance with things like wifi name and password changes.
- For best speeds and reliability, please ensure your wireless router is an "AC" or an "AX" model router. Call us if you have any questions.